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  1. Major Tourist Attraction – Reef HQ
  2. Tourist Attraction – Billabong Sanctuary
  3. Major Festivals & Events – Ulysses Club AGM
  4. Festivals & Events – Australian Italian Festival
  5. Ecotourism – Tyto Wetlands
  6. Indigenous Tourism – Mungalla Station
  7. Specialised Tourism Services – Barrier Reef Dive Cruise & Travel
  8. Visitor Information & Services – Rainforest & Reef Visitor Information Centre
  9. Meetings & Business Tourism – Jupiters Hotel Townsville
  10. Major Tour & Transport Operator – Sunferries
  11. Tour & Transport Operator – Fly Scenic
  12. Adventure Tourism – Remote Area Dive
  13. Tourism Education & Training – James Cook University
  14. Tourism Restaurant & Catering – Herveys Range Heritage Tea Rooms
  15. Backpacker Accommodation – Bungalow Bay
  16. Hosted Accommodation – Hidden Valley Cabins
  17. Unique Accommodation – Tropic Sail
  18. Standard Accommodation – Noorla Heritage Resort
  19. Deluxe Accommodation – Jupiters Hotel Townsville
  20. Award for excellence in Sustainable Tourism – Hidden Valley Cabins
  21. Richard Power  Award for Outstanding contribution by an individual – Mark Louez
  22. Outstanding contribution by a volunteer or volunteer group – Reef HQ Volunteers
  23. Outstanding contribution by a young achiever – Martina Neidig